Privacy Policy
This privacy policy explains how CalderGold collects, uses and protects personal information when you use our website, android app, contact us, complete one of our forms, join our mailing list or use other CalderGold services.
Who we are
CalderGold is a health and wellbeing website for people over 40 across Calderdale.
Our website address is https://caldergoldfitness.co.uk/.
If you have any questions about this privacy policy or how we use your personal information, you can contact us through our Contact page.
What personal information we may collect
The personal information we collect depends on how you use the CalderGold website.
This may include:
- Your name.
- Your email address.
- Your telephone number if you choose to provide it.
- Information you include in a contact form or other website form.
- Information you provide when joining the CalderGold mailing list.
- Responses you provide through the CalderGold Community Survey.
- Information provided when offering support for the proposed CalderGold Health and Wellbeing Centre.
- Information about events, services or organisations that you submit to CalderGold.
- Technical information such as your IP address, browser type and information used for website security and spam prevention.
Contact forms
If you contact CalderGold through a website form, we collect the information you provide so that we can read your enquiry and respond where appropriate.
Please do not include medical records, detailed medical information or other sensitive personal information unless it is necessary for your enquiry.
Mailing list and newsletter
If you choose to join the CalderGold mailing list, we may collect your name and email address so that we can send you CalderGold news, health and wellbeing information, local updates, events and information about the proposed CalderGold Health and Wellbeing Centre.
Joining the mailing list is voluntary. You can unsubscribe from marketing emails at any time by using any unsubscribe option provided in the email or by contacting us.
Community Survey
If you complete the CalderGold Community Survey, we use your responses to help us understand the health, wellbeing and support needs of people over 40 in Calderdale and to help inform the development of CalderGold and the proposed CalderGold Health and Wellbeing Centre.
Where a survey allows you to provide contact details, these will only be used for the purposes explained when you submit the form.
Supporting the CalderGold Centre
If you use the website to offer skills, time, services or other support for the proposed CalderGold Health and Wellbeing Centre, we may store the information you provide so that we can review your offer and contact you where appropriate.
Our lawful bases for using personal information
Under UK data protection law, we must have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
- Consent — for example, where you choose to join the CalderGold mailing list.
- Legitimate interests — where it is reasonably necessary to operate and improve CalderGold, respond to enquiries, protect the website and understand how our services are used.
- Legal obligation — where we are required to keep or disclose information by law.
Where we rely on consent, you can withdraw your consent at any time.
Comments
If commenting is enabled on the CalderGold website and you leave a comment, we may collect the information entered into the comments form. We may also collect your IP address and browser user agent string to help detect spam.
An anonymised string created from your email address, sometimes called a hash, may be provided to the Gravatar service to check whether you use Gravatar.
You can read the Automattic privacy policy. If your comment is approved, your Gravatar profile picture may be visible publicly alongside your comment.
Media
If users are able to upload images to the website, they should avoid uploading images containing embedded location information such as EXIF GPS data.
Visitors to the website may be able to download publicly available images and extract location information stored within those images.
Cookies
CalderGold may use cookies and similar technologies to help the website operate correctly, remember preferences, improve security and understand how the website is used.
Some cookies may be necessary for the website to function. Other cookies, where used, may require your permission.
If commenting is enabled and you leave a comment, you may be offered the option to save your name, email address and website in cookies for convenience. These cookies may remain on your device for up to one year.
If user login is enabled and you visit a login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie does not contain personal information and is normally removed when you close your browser.
If you log in, cookies may be used to save your login details and screen preferences. Login cookies normally last for two days and screen preference cookies may last for up to one year.
If you select “Remember Me”, your login may remain active for up to two weeks. Logging out removes the login cookies.
If users are permitted to edit or publish articles, an additional cookie may be stored in the browser. This cookie does not contain personal information and normally expires after one day.
Embedded content from other websites
Pages and articles on CalderGold may contain embedded content from third-party websites, including videos, images, articles or other material.
Embedded content behaves in much the same way as if you had visited the external website directly.
These external websites may collect information about you, use cookies or other tracking technologies and monitor how you interact with their content.
If you have an account with the external website and are logged in, that website may be able to associate your activity with your account.
Who we may share your personal information with
CalderGold does not sell your personal information.
We may use trusted service providers to help us operate, host, maintain, secure and communicate through the CalderGold website. These may include website hosting providers, email services, website form services, security services, spam prevention services and technical support providers.
These organisations may process personal information only where necessary to provide their services to CalderGold.
We may also disclose information where required by law or where reasonably necessary to protect the security of CalderGold, our website or its users.
International transfers
Some organisations that provide website, email, security or other technology services may process information outside the United Kingdom.
Where personal information is transferred internationally, we will seek to use providers that have appropriate safeguards in place in accordance with UK data protection law.
How long we retain your information
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, or where we are required to retain it for legal, administrative or security reasons.
Contact form enquiries may be retained for as long as necessary to respond to the enquiry and maintain appropriate records.
Mailing list information may be retained until you unsubscribe or ask us to remove your details, subject to any information we need to retain to record your request.
Survey information may be retained for research, planning and development purposes. Where possible, survey findings may be analysed or reported in an aggregated form that does not identify individual respondents.
If commenting is enabled, comments and associated information may be retained indefinitely so that follow-up comments can be recognised and moderated appropriately.
If user accounts are introduced, information contained within a user profile may be retained for as long as the account remains active or as otherwise necessary for administration and security.
User accounts
If CalderGold introduces user accounts in future, registered users may be able to view, edit or delete some of the personal information stored in their profile.
Website administrators may also be able to access and edit account information where necessary for administration, support and security.
Some information, such as usernames or records required for legal or security reasons, may not always be capable of immediate deletion.
How we protect your information
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no website or electronic communication system can be guaranteed to be completely secure.
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Ask for access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete personal information in certain circumstances.
- Ask us to restrict how we use your information in certain circumstances.
- Object to certain uses of your personal information.
- Withdraw consent where we rely on consent.
- Receive certain personal information in a portable format where the right to data portability applies.
Not every right applies in every situation.
If you would like to exercise any of these rights, please contact us through the CalderGold Contact page.
Where your data may be sent
Visitor comments, form submissions and other website activity may be checked by automated security or spam detection services.
Information may also be processed by third-party services that help us host, operate, protect or maintain the CalderGold website.
Children’s privacy
CalderGold is designed primarily for people aged 40 and over and is not directed at children.
We do not knowingly seek to collect personal information from children through the CalderGold website.
Complaints
If you have concerns about how CalderGold uses your personal information, please contact us first so that we have an opportunity to address your concern.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
More information is available on the Information Commissioner’s Office website.
Changes to this privacy policy
We may update this privacy policy from time to time as CalderGold develops, new website features are introduced or legal requirements change.
The latest version will always be published on this page.
Contact us about your data
If you have questions about this privacy policy, would like to exercise your data protection rights or want to ask how CalderGold uses your personal information, please use our Contact page.